1. Overview
Welcome to Ishaya Clothing. By accessing our website and purchasing from us, you agree to be bound by the following terms and policies. These terms apply to all users of the site, including browsers, customers, and merchants.
2. Products & Pricing
- All products are subject to availability.
- We reserve the right to limit quantities or discontinue products at any time.
- Prices are subject to change without prior notice.
- We try to display product colors and images as accurately as possible, but slight variations may occur due to screen differences.
3. Orders & Payments
- Orders are confirmed only after successful payment.
- We accept payments via secure payment gateways available on Shopify.
- Ishaya Clothing reserves the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
4. Shipping Policy
- Orders are processed within 1–3 business days.
- Delivery timelines may vary depending on your location (typically 3–7 business days in India).
- Tracking details will be shared once the order is shipped.
- Delays caused by courier services or external factors are not under our control.
5. Return & Exchange Policy
- Returns/exchanges are accepted within 7 days of delivery.
- Items must be unused, unwashed, and in original condition with tags.
- Certain items like sale products or innerwear (if applicable) may not be eligible for return.
- Refunds will be processed after product inspection.
- Shipping charges are non-refundable (unless the product is defective).
6. Cancellation Policy
- Orders can be canceled within 12–24 hours of placing the order.
- Once shipped, orders cannot be canceled.
7. Intellectual Property
All content on this website—including images, logos, designs, and text—is the property of Ishaya Clothing and may not be used without permission.
8. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Transmit harmful code or spam
- Violate any applicable laws or regulations
9. Limitation of Liability
Ishaya Clothing is not liable for:
- Any indirect or incidental damages
- Delays or failures caused by external factors (shipping delays, technical issues)
10. Privacy Policy
Your privacy is important to us.
- We collect personal information like name, email, phone number, and address only for order processing.
- Your data is securely stored and never sold to third parties.
- Payment information is processed securely via trusted payment gateways.
- We may use your email for order updates and promotional offers (you can unsubscribe anytime).
11. Cookies
We use cookies to enhance your browsing experience and improve our website performance.
12. Changes to Policies
We reserve the right to update these policies at any time. Changes will be effective immediately upon posting on the website.
13. Contact Information
For any queries, please contact us:
Email: ishayaaa2011@gmail.com
Phone: +91-7042430708
Address: Delhi
